Jump Platform
The All-in-One Event Management Solution
Stop paying for separate ticketing, email marketing, ad management, and payment tools. Jump combines everything you need to sell tickets, grow audiences, and run successful events. Save money and simplify your operations with one integrated platform.
Contents
Why Choose Jump
All-in-One Platform
Replace ticketing, email marketing, Facebook ad manager, CRM, analytics, and payment processing with one integrated system.
Built for Events
Not a generic platform adapted for events. Every feature designed specifically for selling tickets and managing experiences.
No Monthly Fees
Service fees only. No subscription means no risk. Pay only when you sell tickets. Scale without worrying about plan limits.
Data That Works
Customer data automatically flows where needed. Ticket buyers become email subscribers. Attendees get review requests. No manual CSV exports.
Real Analytics
See which events make money, which marketing works, which customers are valuable. Make data-driven decisions, not guesses.
Scales With You
Start with one event. Grow to hundreds. Add team members. Launch multiple brands. No migration needed as you scale.
Custom Development Available
Need a feature that doesn't exist yet? We build custom functionality based on customer requests. If you have a specific requirement for your business, let us know—we'll work with you to add it to the platform.
Simple Pricing
We make money when you make money
Ticket Service Fees
Add-ons and merchandise: 3% + small fixed fee based on price
What's Included
Profit Sharing & Revenue Splits
Automatically split revenue with performers, venues, or partners. Configure profit sharing at the account level or per-event. The platform handles all calculations, tracking, and distribution—no spreadsheets needed.
Free Customer Support
Get help when you need it—at no extra cost. All customers receive free support, so you don't have to worry about figuring things out on your own. Our team is here to help you succeed.
White Labeling & Custom Domains
Build your brand, not ours. Jump supports full white labeling and custom domain configuration so your customers see your brand at every touchpoint.
Custom Branding
- Upload your logo and brand assets
- Customize colors and fonts
- Brand-specific themes
- Custom email templates
Custom Domains
- Use your own domain (e.g., tickets.yourbrand.com)
- SSL certificates included
- Easy DNS configuration
- Multiple domains per brand
Multi-Brand Support
Run multiple brands from one account. Each brand gets its own:
Event & Ticketing Management
Run everything from intimate 20-person shows to 5,000-seat venues. Create one-time events or entire seasons. Sell tickets, passes, merchandise—whatever your business needs.
Core Event Features
Seating & Venue
Tickets & Distribution
Check-In & Day-Of Operations
Advanced Ticketing
Event Configuration & Display
Marketing & Audience Growth
Stop paying for separate email tools, ad managers, and referral software. Everything runs in one place. Create email campaigns, launch Facebook ads, and generate discount codes—all in one session.
Email Campaigns
Mailing Lists
Facebook & Instagram Ads
Discounts & Promotions
Contests & Sweepstakes
Run engaging contests and sweepstakes to grow your audience and reward loyal customers.
E-Commerce & Payments
Get paid fast and hassle-free. Customers can buy tickets, add merchandise, use gift cards, and apply discount codes—all in one transaction. Money hits your account automatically.
Payment Processing
Shopping Cart
Product Types
Checkout Features
Analytics & Business Intelligence
Know exactly how your business is performing. See which events sell best, which marketing channels work, which customers are most valuable. Make data-driven decisions, not guesses.
Sales Analytics
- Real-time sales dashboards
- Revenue trends over time
- Ticket sales by type and date
- Compare across multiple events
- Historic performance analysis
Customer Intelligence
- Identify repeat customers
- Lifetime value calculation
- Group buying patterns
- Customer location maps
- Engagement scoring
Event Performance
- Event-specific dashboards
- Seating heat maps
- Attendance vs sales tracking
- Check-in patterns analysis
- Revenue by date visualization
Financial Reporting
- Detailed sales reports
- Revenue ledger (accounting view)
- Fee breakdown (service, tax, processing)
- Payout history
- Refund tracking
Operations & Team Management
Run multiple venues or brands without logging in and out. Give your team access to what they need without giving them access to everything. Manage performers, venues, and inventory in one organized system.
Account & User Management
Content & Page Management
Venue & Performer Management
Order & Inventory Management
Customer Experience
Your customers can help themselves. They don't need to email you to find tickets or request refunds. Everything is self-service with a clean, intuitive interface.
Customer Portal
- View all orders in one place
- Download tickets anytime
- Manage passes
- Request refunds
- Update contact info
Find My Tickets
- Search by email or order number
- No login required
- Instant ticket access
- Resend confirmation emails
- Find pass purchases
Reviews & Ratings
- Post-event review collection
- Star ratings (1-5)
- Written reviews
- Review moderation
- Share reviews as social graphics
Surveys & Feedback
- Custom survey builder
- Multiple question types
- View and export responses
- Public form viewer
- Response analytics
Integrations & Automation
The platform works while you sleep. Email campaigns send on schedule. Sold-out events auto-notify waitlisted customers. Refunds process instantly. Marketing conversions sync to Facebook automatically.
Email Automation
Background Processing
External Integrations
Automated Operations
Who Uses Jump
Comedy Clubs & Theaters
Run multiple shows per week, manage assigned seating, build loyal email lists, track which performers sell best, offer season subscriptions.
Music Venues & Concerts
Sell tickets with VIP add-ons, manage capacity across multiple rooms, run email campaigns for upcoming shows, handle day-of box office sales.
Event Producers
Launch one-off events with custom landing pages, run targeted Facebook campaigns, offer early bird pricing, analyze what marketing worked.
Multi-Venue Operators
Manage multiple brands and locations from one account, give venue managers appropriate access, compare performance across locations, centralized reporting.
Festivals & Multi-Day Events
Handle multi-day passes, manage multiple stages/venues, coordinate check-in across locations, sell merchandise and concessions, track attendance patterns.
Promoters & Marketers
Run sophisticated marketing campaigns, leverage Facebook ad tools, build and segment audiences, track ROI on marketing spend, optimize based on data.
Frequently Asked Questions
Customers can request a refund by signing into their account which you can then approve or decline.
Yes, we provide customer support for all our shows including refunds, ticket exchanges, and more. Customers can contact us through the contact form on the show page and you can rest easy.
Yes, you can import your existing mailing list from a CSV file. You can also export your mailing list to a CSV file. Your data is yours.
You can use any pricing you want. You can use a fixed price, group pricing, early bird pricing, pay what you want pricing, and more. You can also price tickets based on how many are left.
You can cancel a show in one click while sending a message to everyone who purchased tickets. The customer is refunded in full and you are not charged any fees. Show cancellations cost you nothing.
We offer integrated guest lists and comprehensive comp tickets feature where you can give away tickets individually or to groups. No more managing guest lists manually on paper. You'll love this feature.
You can create promo codes which discount per ticket or per order. You can also control usage limits and expiration dates.
You can make your event listing page and your event pages match whatever your brand's theme is. The look of the page is fully customizable right down to what color a button should be.
Yes, you can sell free shows and tickets. It costs you nothing to do so.
No, customers do not need to create an account to buy tickets. They can buy tickets with a credit card or PayPal.
Yes, you can charge customers at the door using any tap, scan or swipe payment method. You would have to purchase a hardware reader from us. You cannot use an existing Square reader that you might have.
We offer customizable widgets that you can place on your in a one-time setup. After that any shows you add will automatically be added to your site.
You can show your events to customers in a calendar or simple list view, or you can let customers toggle between the two. You can also embed a calendar widget on your site.
You can add your Google Tag and Meta Pixel information to Jump, and we will track sales for you, so that you can see how effective your Facebook, Instagram or Google ads have been.
You can email us at [email protected] and we'll respond ASAP.
Ready to Get Started?
Join event organizers who simplified their operations and saved money with Jump's all-in-one platform. No monthly fees. No setup costs. Just results.